Service Courier
If you don’t have time to visit us: our courier will pick up your faulty device from your home and return it disinfected after repair!
Convenient, safe, door-to-door servicing.
Courier Request
To request a courier, please fill in the form on the original page and click the ORDER button. We’ll contact you shortly to confirm the details.
Please provide your address accurately: postal code, city, street, house number — and if necessary, floor, door, gate code, or other information.
Packing and Shipping
Pack your device carefully to prevent damage during transport. The courier will only accept properly packed parcels (a cardboard box is usually sufficient). You handle the packaging; the courier will take care of labeling.
- Courier fee can be paid in advance by transfer, by card, or directly to the courier.
- Delivery time to our service center may take 2–3 working days.
- Include a fault description and your contact details in the box.
- Do not send accessories (case, decoration, SIM/memory card); include the charger/cable only if necessary.
- If you need a VAT invoice, please indicate it in advance (latest during the phone confirmation).
Repair and Return
Devices are repaired on a first come, first served basis. After inspection we’ll inform you and only then provide a final price quote.
After approval, we’ll send the repaired device back via courier. Payment can be made in cash, by card at the courier, or by prepayment/remote card payment.
If delivery fails, the courier will try again the next day. Persistent failure results in return to us; the re-shipping fee will be added to your total. Returned packages are stored for up to 30 days.
Insurance
Our courier service automatically insures parcels up to 150,000 Ft. For higher value shipments, extra insurance can be requested.